Support
Network Information
Authoritive Nameserver Information
- ns1.sitehost.co.nz - 210.48.72.68
- ns2.sitehost.co.nz - 120.138.23.25
- ns3.sitehost.co.nz - 88.198.217.245
Recursive Nameserver Information
- 120.138.18.100
- 120.138.22.100
Web / Ftp Server
- 210.48.72.69
Mail Server
- 210.48.72.71
Current Network Faults
There is currently no faults on our network.
Previous Faults
- 26/02/10 18:00 - One of our VPS nodes has suffered a hardware failure. (Resolved: 26/02/10 19:23)
- 02/11/09 23:44 - Some customers experiencing connectivity issues. (Solved: 03/11/09 00:23)
- 30/10/09 09:15 - Customers may be experiencing DNS issues (Solved: 30/10/09 09:30)
- 13/09/09 20:00 - Intermittent upstream connection problems (Solved: 13/09/09 19:15)
- 10/09/09 18:38 - Upstream packet loss (Solved: 19:46)
- 15/06/09 18:49 - Severe packet loss (Solved: 19:44)
- 14/06/09 13:23 - Severe packet loss (Solved: 13:39)
- 10/02/09 16:20 - Upstream Connectivity Issues (Solved: 17:45)
Recent Upgrades
- 09/09/07 - Scheduled Network Upgrade - Read More
- 01/03/07 - PHP 4 Upgrades - Read More
- 11/11/06 - Mail Policy Upgrades - Read More
Office Details
- Office hours: 10am - 5pm Monday - Friday
- Phone: (09) 974 2182
- Fax: (09) 525 7566
- Emergency Technical Contact: 0800 484 537
Bank Details
- Bank Name: KiwiBank Bank
- Account Name: SiteTech Solutions Limited
- Account No: 38-9005-0411125-00
"Just wanted to say how impressed we are at the quality of your server monitoring and the excellent, detailed, honest communication."
R. Thomas