Support
Network Information
Authoritative Nameserver Information
- ns1.sitehost.co.nz - 210.48.72.68
- ns2.sitehost.co.nz - 120.138.23.25
- ns3.sitehost.co.nz - 88.198.217.245
Recursive Nameserver Information
- 120.138.18.100
- 120.138.22.100
Web / Ftp Server
- 210.48.72.69
Mail Server
- 210.48.72.71
Current Network Faults
There are currently no known faults on our network.
Previous Faults
- 19/07/10 12:30 - One of our VPS nodes had some unexpected downtime. (Resolved 12:40)
- 11/06/10 13:35 - One of our upstream providers had connectivity problems affecting some customers connecting to us over APE. (Resolved: 14:15)
- 26/02/10 18:00 - One of our VPS nodes has suffered a hardware failure. (Resolved: 26/02/10 19:23)
- 02/11/09 23:44 - Some customers experiencing connectivity issues. (Solved: 03/11/09 00:23)
- 30/10/09 09:15 - Customers may be experiencing DNS issues (Solved: 30/10/09 09:30)
- 13/09/09 20:00 - Intermittent upstream connection problems (Solved: 13/09/09 19:15)
- 10/09/09 18:38 - Upstream packet loss (Solved: 19:46)
- 15/06/09 18:49 - Severe packet loss (Solved: 19:44)
- 14/06/09 13:23 - Severe packet loss (Solved: 13:39)
- 10/02/09 16:20 - Upstream Connectivity Issues (Solved: 17:45)
Recent Upgrades
- 09/09/07 - Scheduled Network Upgrade - Read More
- 01/03/07 - PHP 4 Upgrades - Read More
- 11/11/06 - Mail Policy Upgrades - Read More
Office Details
- Office hours: 10am - 5pm Monday - Friday
- Phone: (09) 974 2182
- Fax: (09) 525 7566
- Emergency Technical Contact: 0800 484 537
Bank Details
- Bank Name: KiwiBank Bank
- Account Name: SiteTech Solutions Limited
- Account No: 38-9005-0411125-00
"Just wanted to say thanks for the excellent service you gave me in the process of setting up my VPS. Your expert knowledge helped me to get up and running really quickly, and I will definitely recommend you to anybody who has web hosting needs."