Support
Network Information
Authoritative Nameserver Information
- ns1.sitehost.co.nz - 210.48.72.68
- ns2.sitehost.co.nz - 120.138.23.25
- ns3.sitehost.co.nz - 78.46.212.29
Recursive Nameserver Information
- 120.138.18.100
- 120.138.22.100
Web / Ftp Server
- 120.138.18.201
Mail Server
- mx1.sitehost.co.nz
Current Network Faults
There are currently no known faults on our network.
Previous Faults
- 19/08/11 17:30 - Unscheduled network degradation (DDOS). (Resolved 13:00)
- 12/01/11 17:30 - Packet Loss affecting international connectivity. (Resolved 18:00)
- 26/10/10 06:30 - One of our VPS nodes suffered a disk failure affecting a small number of customers. (Resolved: 11.30)
- 20/10/10 09:30 - TelstraClear and Telecom Routing Issue.
- 19/07/10 12:30 - One of our VPS nodes had some unexpected downtime. (Resolved 12:40)
- 11/06/10 13:35 - One of our upstream providers had connectivity problems affecting some customers connecting to us over APE. (Resolved: 14:15)
- 26/02/10 18:00 - One of our VPS nodes has suffered a hardware failure. (Resolved: 26/02/10 19:23)
Recent Upgrades
- 01/09/11 - NZ VPS Plan Upgrades (Memory)
- 28/10/10 - NZ VPS Plan Upgrades (Intl. bandwidth)
- 18/10/10 - Scheduled Maintenance
- 15/10/10 - Scheduled Maintenance
- 30/09/10 - Scheduled Maintenance
- 07/09/10 - NZ VPS Plan Upgrades (Memory)
Office Details
- Office hours: 9am - 6pm Monday - Friday
- Phone: (09) 974 2182
- Fax: (09) 525 7566
- Emergency Technical Contact: 0800 484 537
Bank Details
- Bank Name: KiwiBank Bank
- Account Name: SiteTech Solutions Limited
- Account No: 38-9005-0411125-00
"Service is a key benefit of working with SiteHost. I have been impressed with the speed and efficiency with which they respond to queries. It is always a pleasure to deal with the team. "
F. Ritchie