Support
Network Information
Authoritive Nameserver Information
- ns1.sitehost.co.nz - 210.48.72.68
- ns2.sitehost.co.nz - 120.138.23.25
- ns3.sitehost.co.nz - 88.198.217.245
Recursive Nameserver Information
- 120.138.18.100
- 120.138.22.100
Web / Ftp Server
- 210.48.72.69
Mail Server
- 210.48.72.71
Current Network Faults
There is currently no faults on our network.
Previous Faults
- 26/02/10 18:00 - One of our VPS nodes has suffered a hardware failure. (Resolved: 26/02/10 19:23)
- 02/11/09 23:44 - Some customers experiencing connectivity issues. (Solved: 03/11/09 00:23)
- 30/10/09 09:15 - Customers may be experiencing DNS issues (Solved: 30/10/09 09:30)
- 13/09/09 20:00 - Intermittent upstream connection problems (Solved: 13/09/09 19:15)
- 10/09/09 18:38 - Upstream packet loss (Solved: 19:46)
- 15/06/09 18:49 - Severe packet loss (Solved: 19:44)
- 14/06/09 13:23 - Severe packet loss (Solved: 13:39)
- 10/02/09 16:20 - Upstream Connectivity Issues (Solved: 17:45)
Recent Upgrades
- 09/09/07 - Scheduled Network Upgrade - Read More
- 01/03/07 - PHP 4 Upgrades - Read More
- 11/11/06 - Mail Policy Upgrades - Read More
Office Details
- Office hours: 10am - 5pm Monday - Friday
- Phone: (09) 974 2182
- Fax: (09) 525 7566
- Emergency Technical Contact: 0800 484 537
Bank Details
- Bank Name: KiwiBank Bank
- Account Name: SiteTech Solutions Limited
- Account No: 38-9005-0411125-00
"We've used many hosting companies before and none can compare with SiteHost. The level of support and care offered has been above and beyond what is expected - no other company has worked with us so closely to make sure our needs are met in a timely and efficient manner.
We have no hesitation in recommending SiteHost to anyone looking for an excellent hosting experience and will be utilising them for all our client needs for the foreseeable future."